Frequently asked questions
What is the return policy?
We do not accept returns or exchanges for change of mind or preference. However, if your item arrives damaged, defective, or incorrect, you may request a refund within 14 days of receiving your order.
Please note that pre-order items are final sale and cannot be returned or exchanged.
If you need help with the process, we’re here. Simply reach out via our contact page, and we’ll guide you through it with care and ease.
Will more styles be available soon?
Yes! We’re excited to launch more designs. Sign up to our newsletter or follow us on social media to be the first to know.
Do you offer exchange?
We do not offer exchanges. If your item isn’t quite right, you’re welcome to return it for a full refund and place a new order.
We encourage you to refer to our size guide and double-check your order before ordering to ensure the perfect fit.
Are your pieces limited edition?
Yes, our future collections will be made in small, curated quantities to ensure exclusivity and mindful consumption.
How much does shipping cost?
Our shipping rates vary depending on your region. Exact costs will be calculated at checkout once you enter your delivery address.
However, we are pleased to offer complimentary shipping on all orders over £150.
